Order FAQs

Q: Can I custom order a piece from you?

A: While we don't do custom work, we work hard to keep new items coming quickly to replenish what has sold out. We simply don't have the time to take on custom work right now, but if that changes, we will post here.

Q: Can I order by mail or by phone?

A: No, sorry, at this time I only accept orders through this web site.

Q: Where are you based out of?

A: Our studio is based in Ohio, USA. All of our items are hand crafted here.

Q: I've just placed an order, how will my item come?

A: We love to package our treasures with great love. All jewelry items come sweetly gift boxed and larger art pieces are packaged with great care for safe arrival.

Q: Is your jewelry safe for those with metal sensitivities?

A: We use antiqued brass for nearly all of our pieces, always free of lead and nickel. Brass tends to be naturally hypoallergenic. It depends on your level of sensitivity.

Q: How should I care for my jewelry?

A: Our jewelry is not meant to be worn while swimming or showering/bathing. Please avoid soaking your jewelry and don't use any chemicals on it. The best way to clean it is with a plain buffing cloth or old t-shirt.

Q: How do you make your jewelry, items, etc. and where do you order your supplies?

A: We are asked this often, but since we make our living with this craft, we consider my sources and process to be best kept private as a trade secret.  There are many tutorials on-line from others that will help on your own creative journey.

Q: How can we follow you behind the scenes?

A: We have a private Facebook group where we always post our latest creative adventures and offerings. Hope to see you there!

https://www.facebook.com/groups/VintageAngelCollectors